At POP Custom Prints, every item is carefully made to order just for you. Due to the personalized nature of our products, we are unable to accept returns or offer refunds for changes of mind.
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However, your satisfaction is very important to us. If you receive an item that is incorrect or damaged, please contact our customer support team promptly. We will gladly work with you to resolve the issue and make things right.
Please note that once an order has been shipped, we are not responsible for any loss, damage, or theft that may occur during transit. Responsibility for delivery lies with the shipping carrier.
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We also encourage you to double-check your shipping information at checkout. Unfortunately, we cannot be held responsible for orders delivered to an incorrect address provided at the time of purchase.
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If you have any questions or need assistance, please feel free to contact us at KBKIDS0102@gmail.com. We are always here to help. Thank you for choosing POP Custom Prints—we truly appreciate your support.